Help

PROMOTIONAL CODE PROBLEMS/FREE SHIRT QUESTIONS
If you have a problem with the code. Click the BANNER on the front page to make sure you have the CORRECT CODE. If you can't figure it out just PLACE the order then EMAIL us. Once you put one code in, you can't change it due to the program we are using. We will REFUND the card. No questions, no problems. Just email us and we will take care of it. Thx
International orders
We ship to:Australia, Brazil, Canada, Denmark, Finland, France, Germany, Hong Kong, Ireland, Israel, Italy, Japan, Mexico, Netherlands, New Zealand, Norway, Poland, Puerto Rico, Portugal, Spain, Sweden, UK, UAE,
Do you offer overnight or 2 day shipping...YES
We offer overnight and 2 day UPS shipping. Costs are calulated at check. UPS does NOT deliver on Sat/Sun or holidays. Package goes out NEXT BIZ day.
Do you accept phone orders?
Yes...email us and a time to call and we will call you.
What does the shirts say $14.99 and I am being charged more?
Darks shirts, womens shirts, long sleeve, etc cost more. Look at the box when you click shirt selection, it tells you what is any is the additional cost. We allow you to upgrade from a basic to more expensive shirt styles.
How can I contact you?
Click on the Contact Us button in the main menu or email us at customerservice@roadkilltshirts.com We try to answer ALL emails with 24 hours. Please note we try not to work on weekends. WE DO NOT HAVE CATALOGS...
What are the shirts made of?
We use Gilden, Bellas and once in a while Fruit of the loom. They are (Heavy weight), not the thin shirts. They are 100% cotton.
How can you sell the shirts so cheap?
I think the question should be, why do they sell them so expensive! We use high quality shirts and designs. We don't have any "mall" overhead and we don't need sales people. Think about it. We buy everything in bulk and pass the savings onto you.
How long does it take to ship
Orders will usually ship in 1-3 business days. It will take between 2-7 days to get there, depending on the USPS and the time of year. During most of the year, you will have your shirts 3-7 business days after you place your order. Click on the SHIPPING INFO BUTTON on the left hand side of the front page for the latest upates.
I would like to return/exchange a shirt
Click on the customer service button at the top of the page and then on the LEFT hand side is a RETURNS link. Unless you reorder or have a defective shirts(rarely happens but it can) there is a 40% restocking fee about $6 for a $14.99 shirt. Also, please not due to timing holiday and birthday shirts are NOT refundable.
I got the wrong shirts...now what?
Let us know...we will investigate and if we find an issue, we will take care of you. We will ask for photo to save time. If you received the wrong shirts, you get to keep them and we will send new ones ASAP!
Is the site secure...?
You bet your ass...look at the bottom of the front page. They test us EVERY day and make sure we have the latest updates.
I just placed an order..but now I want to cancel
All shirt immediately go into the que. We can not make changes or cancel and order once it is placed. We will try but odds are it can't happen. Sorry.
I am having trouble ordering a shirt...
You might be using the CHANGER to try and order. Scroll down halfway...you will see a SIZE pull down bar and below that is where you CLICK to buy a shirt.
Why is my credit card charged immediately?
Each shirt is custom made. Too many cards were coming back declined...after the shirt is made. So we had a bunch of unused shirts. If your card is declined...we don't make the shirt. If it is approved you get the shirt...it is that simple.