Frequently Asked Questions
Products
What is a regular tee? What is the difference between a regular t-shirt and a ring spun t-shirt?
Regular tees are made by Gildan and have a casual fit. Ring Spun is a SUPER SOFT cotton that is more of a slimmer fit. Refer to the Size Chart to determine what size to order for each style. These are preshrunk shirts, with most are 100% cotton. Please refer to the Product Description under each design.
What is a women's casual tee?
It looks similar to a men's regular tee but the cut gives a slightly slimmer fit.
What are the shirts made of?
We use 100% cotton, heavy duty t-shirts (Ash is 90/10 due to the blend). The designs are professionally silk screened. Most of the men's reg shirts are Gildan up to 5xl.
Do you have a size chart?
Yes, Click Here For Size Chart, There is also a size chart tab on the product pages below each design. T-shirts are pre-shrunk and true to size.
Ordering Process
Why won't my t-shirt load to the cart?
Pick an option under each category title: Style, Size and Color. Until each category has a chosen option the product will not load to the cart. For example: When you enter your order in the cart, you will have chosen a (style)Men's Regular T-shirt, (size) Medium, in (color) Royal Blue (design placement) Front of Shirt is our default choice.
Please allow cookies to be stored on your computer so the product will load into the cart. A cookie blocker may need to be turned off.
I would like to send a t-shirt as a gift, do the receipts show prices?
No. Our receipts never include the prices so your gift recipient will not be notified of the price. Orders labeled as gifts on international packages will incur import taxes.
What methods of payment can I use?
We accept Paypal, Visa, Mastercard, American Express and Discover. Sorry, we do not accept checks or money orders.
Why do you charge sales tax in my state?
We are legally required to collect taxes in most states.
Shipping
How much are your shipping charges?
Shipping is $4.99 for 1 shirt, with smaller increases as shirts go into cart. We also offer international shipping for a standardized additional cost based on USPS current rates. UPS and USPS/international costs are calculated at checkout.
Do you ship internationally?
We ship all over the world. Limited locations are not available for delivery. The check out process provides all current areas we serve.
How long will it take to get my order?
USPS Shipping- Orders are made and shipped within 2-3 business days and are typically delivered in about 2-5 days from the shipment date. You will receive an e-mail with a tracking number when it ships (check your spam folder if you don't get it).
UPS and Priority Shipping- Orders are made and shipped the next business day. UPS and Priority Mail provide faster delivery.
International orders can take 1-4 weeks to arrive once shipped.
Do international buyers pay tariffs?
Depending on your delivery location and order size, your order may be subject to import taxes imposed by the country of delivery. If your country does have taxes on imports, these import taxes are not covered by the postage charge on your order and you will be required to pay them to receive your package.
Return Policy
What is your return policy?
- Please send unworn/unwashed items to:
Roadkill T-shirts Exchanges
18530 STARCREEK DRIVE, CORNELIUS NC 28031 - Please include the packing list and/or a note with the following information: Order number, name and email of the purchaser.
- List the items you are returning or note on packing list.
- Refunds will be made to the original form of payment.
- We do not charge a restock fee, however, customer is responsible for return shipping.
If you have any questions about our return process, please email us at warehouse@rktshirts.com or call 704-987-1687
Order Issues
Can I cancel an order once it has been processed and paid for?
Our system is automated, and all orders go into processing immediately, however, email is the best way to reach us and we will do our best to make necessary changes.
I have received an incorrect order. What do I do?
Sometimes we make a mistake and will always do our best to make it right. If you have received an incorrect or defective shirt please email warehouse@rktshirts.com or call 704-987-1687 with your order number, name and issue. We will work to make it right.
Products and Wholesale
Do you offer wholesale prices?
Yes, email us at warehouse@rktshirts.com
Do you have a catalog you can mail me?
Our catalog is exclusively on www.Roadkilltshirts.com. We add new designs so often that a print catalog would be outdated immediately.
Contact Us
How can I contact you?
The fastest way to get a fast reply is via email. If you need to communicate via phone, you can call us at 704-987-1687 M-F 8am – 5pm EST.
